How much is delivery?
Courier costs of R99 per order will be added at checkout for delivery in South Africa. There might be a surcharge for rural areas.
Local deliveries take 1 to 2 business days and national deliveries takes 2 to 3 business days depending on the time the item(s) was dispatched. Please allow 3 to 4 business days for rural areas.
Vrolijk (‘we’) make use of Fastway and The Courier Guy, reliable door-to-door couriers. Please make sure you enter the correct shipping address (must be physical address) and contact number upon checkout. We will not take any responsibility for products sent to the wrong address.
Alternatively, the client can collect the order in Paarl, Western Cape. The address will be sent after your order has been finalised. Please indicate “Pick up” upon checkout.
For international shipping, please send an email to firstname.lastname@example.org. International shipping rates and times may vary from country to country and it is advisable that you contact us for a tracking number. Please note that there may be import taxes applicable in your country. We are not liable for any import taxes to be paid by the client.
When will my order be delivered?
Allow 7 to 10 business days for orders to be delivered.
Orders will be delivered between 08:00 and 17:00 on weekdays.
We want to deliver on time. Certain unforeseen circumstances may occur which can result in orders not delivered in time. We will not be held liable for delays due to circumstances out of our control (such as weather conditions, strikes, political unrest, load shedding, internal problems at etc.).